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I found numerous people who have the same issue with their Samsung. It had a great picture - especially with HD channels. I purchased this particular TV in March of 2007. Several people have posted videos of their TVs - with hundreds of white spots. I have noticed a small white spot on the display. I did a little looking around on the internet to see if anyone else had this problem. Some of the people have claimed that the cause can be anything from dust to a faulty motherboard to the mirrors locking up. Apparently Samsung is aware of this problem, but has yet to issue a recall or offer to fix any of the TVs that are "infected."
It is really evident in faces and sky pictures. I SURE AM GRATEFUL I PURCHASED THE 3 YEAR SERVICE CONTRACT.I have had this TV since December of 2006 and now have a second service call scheduled. The screen has developed black lines horizontally across the screen and has a watery quality to it. It is not displaying in HD.This is the same problem I had in November of 2006.There is no reason for something so expensive to be of such poor quality. If this repair doesn't take hold, I will be looking for restitution.
What started as a one inch shadow has become 4 inches in 3 months. "assisted" me by telling me I should have purchased an extended warranty and that if the TV was defective it would have been recalled by Samsung. Do NOT buy a Samsung product especially their DLP TV's. I finally was able to get someone on the phone who referred me to their exceptional customer relations departments. I can sleep better now. A cursory google seach shows other customers with same exact problem. The rep.
She did "help" me by putting my complaint on a level 2 status. I bought the 42 inch DLP model HL_R4266W and about 6 months after the 1 yr warranty expired, my TV started displaying a left shadow on the screen. When I asked how many defective TV's were required to demand a recall, she did not know the answer. I wrote 3 letters to Samsung's "customer service dept" and received zero replys. What a joke. Wow. This will be the last Samsung product I or anyone I know will buy as they do NOT stand behind their product.
This tv is unbelieveable, The picture is great, the hd- dlp make the picture so real. You wont go wrong buying this tv.
Watch the LCD DLP because they can't touch the motion smoothness of a true DLP. I believe this was the buy of the decade for me. Picture quality is great. If you don't need to hang your TV on a wall get a DLP. Better picture and the cost is less.
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